Employee Benefits Producer - Division Manager

Position Overview

The Employee Benefits Producer/Manager is responsible for generating new business, managing existing client relationships, and overseeing the delivery of high quality benefits solutions across the team. This role combines sales, consulting, and operational leadership to ensure clients receive strategic guidance, compliant plan administration, and exceptional service, while also developing and leading a team of producers and account managers.

Business Development & Sales

• Prospect, identify, and secure new employee benefits clients through networking, referrals, and targeted outreach
• Conduct needs assessments and present tailored benefits solutions (medical, dental, vision, life, disability, voluntary benefits, etc.)
• Prepare and deliver proposals, renewal presentations, and strategic benefits recommendations
• Maintain a strong pipeline and meet to or exceed production goals
• Manage and support the sales team to ensure goals are being met
• Work with account managers on their development, goals, etc

Client Management

• Serve as the primary point of contact for benefits related accounts
• Manage renewals, marketing, and carrier negotiations to ensure competitive pricing and plan design
• Provide ongoing consultation regarding plan performance, cost containment, compliance, and employee engagement
• Coordinate enrollment meetings, employee communications, and benefit education sessions
• Resolve client issues promptly, including claims concerns, billing discrepancies, and eligibility questions

Compliance & Administration

• Ensure client plans comply with federal and state regulations (ACA, ERISA, COBRA, HIPAA, Section 125, etc.)
• Assist clients with required documentation such as SBCs, 5500 filings, and plan summaries
• Maintain accurate records, documentation, and client files within agency management systems
• Stay current on regulatory changes and communicate impacts to clients
• Act as our HIPAA Compliance Team Leader

Carrier & Vendor Coordination

• Build and maintain strong relationships with carriers, TPAs, and vendor partners
• Oversee quoting, underwriting, and plan implementation processes
• Evaluate and recommend technology tools, HRIS platforms, and enrollment systems

Internal Leadership & Collaboration

• Work closely with agency leadership to develop growth strategies and product offerings
• Mentor and support benefits producers, account managers, and service staff
• Promote and utilize cross selling opportunities with commercial and personal lines teams

Qualifications

• Active Life & Health (required) & Property Casualty license (preferred)
• CEBS Designation or similar preferred
• 4–5+ years of employee benefits experience in an agency, brokerage, or carrier environment
• Strong knowledge of group health plans, ancillary benefits, and compliance requirements
• Proven sales ability with a track record of meeting production goals
• Excellent communication, presentation, and relationship building skills
• Strong organizational skills and attention to detail
• Proficiency with benefits technology platforms and agency management systems

Working Conditions

• A hybrid in-office/work from home position is open for discussion
• 40-hour work week
• Company outings, casual Friday’s, vacation days, personal days, sick days
• Travel to client locations, carrier meetings, networking events, and industry events as needed

Compensation

• Commensurate base salary for management duties
• Generous commission structure for new business produced and referred
• Renewal commissions will be paid
• Bonus potential for team(s) meeting/exceeding goals
• Benefits package will be available

This role is ideal for a driven professional who can balance sales growth with exceptional client service and managing a team. The Employee Benefits Producer/Manager plays a critical role in expanding the agency’s benefits division while ensuring clients receive expert guidance and compliant, cost effective plans.